Please choose a Category:

• You have sent me wrong items.
• I have received damaged goods and I would like to send them back.
• Can I return custom made items if I'm not satisfied with?
• The goods probably had been damaged during transport.
• The goods are defect / damaged.
• The delivery is not complete.
• The invoices lists items which are not in the parcel.
• I would like to stage protests for an item.
• At usage the item was damaged.
• Do you offe a guarantee on breaking for swords?
• My video / dvd is defect.
• How can I return items to you?
• Why do you need the return papers?
• How will you refund the costs for return?
• I've not received the shipped goods yet. Why?
• At the time of delivery I was not home. How will I get the ordered goods now?