Problems at Login

Problem: I always get the following error message: "Please fill out the field 'U_PASS' / 'U_USER'!"

Solution: Obviously you try to login as registered customer, but you did not enter any password / username. Either your order as not registered customer (since a login is not required at Budoten) or you enter your password or you create a customer account first.

If this error should occur at other pages than the login pages for the ordering process or the customer account, please contact us immediately.

Problem: Despite entering the correct username and password, I can not login.

Solution: At peak server load several functions are switched off temporarily for security reasons in order to keep the more important processes running. Please try to login later again. You don't have to login in order to complete an order in our shop; you can order without login as well.

Further Information

Service

(+49) 03533 519510

Mo-Fr 8-12 am and
Mo-Th 1-5 pm

(+49) 03533 4890585 info@budoten.com
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